Astoria Plaza

The staff were very courteous, kind and friendly. We were upgraded to a 2 bedroom suite from our original booking of 1 bedroom. The suite was clean, well equipped, spacious and roomy. The AC's were super cold, the beds were very comfortable, the ambiance is peaceful and quiet. The buffet breakfast was superb and delicious, we got truly pampered and looked after very well from the very moment we walked in and directed to our table. The staff are well trained to look after their guests and were always checking if the service was satisfactory. The complimentary shuttle bus service was a bonus that takes you to Megamall and Shangri-La Plaza.

Friendly, helpful staff

This was our 2nd 2023 & 2024year of stay in Astoria (Ortigas). We stayed in a suite 2 bedroom and 2 bath. The unit is spacious and well kept. They are not very strict as to the number of occupants in the suite room (not sure about the other types of unit). The best that I like is that when you request for something to be delivered or any request you made, the front desk will calll to confirm if you have received or completed our request. The housekeepers are very polite and kept our unit clean and tidy. The front desk are very respetful and made sure that our requests were attended. The Astoria Cafe staff are very approachable. Special shout out to Berline (one of the supervisors) who made sure that our request for food delivery in our room was accommdated. We have a family member who is diabetic and a kidney transplant patient. We requested to have a meal that is not very sweet and not too salty. It was delivered every breakfast only and it had good choices of food.

My 2nd stay with Astoria and I am pleased to say the service of the staff in top notch, - attentive and professional. We loved our room, fully equipped with kitchen, dining and living room furnitures and fixtures. Room is spacious. It has alot of storage cabinets-perfect  to be organized for a long stay and families. Beds were comfy and clean.  They have smart televisions in the living room and bedroom, with access to Netflix, YouTube, Disney Plus and Amazon (quite impressive). They accommodated my request for a room with a standing bathroom shower which we prefer for convenience. Plenty of electrical outlets. The breakfast buffet was our favorite. They have plenty of options for everyone.  Special mention to Ador, Jinky, Berlie and  John Mark for the consistent great service from day one until our 6th day. I have to mention that it is the only hotel we've booked so far that had water filter in the room and huge clean refrigerator. This is rare in the Philippines.

My recent stay at Astoria Plaza Hotel was absolutely exceptional. Upon arrival, the check-in process was smooth and welcoming. the front desk staff were very helpful, professional and polite. My room (suite room) was spotless, spacious, and well-maintained. The bed was incredibly comfortable, ensuring a restful night's sleep. I appreciate the strong and reliable Wi-Fi and the clean bathroom. I particularly enjoyed the breakfast buffet, which had a wide array of delicious local and international options. Overall, I would highly recommend this hotel, consider staying here again.